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Archive for August 2012

Big Stuff

August 30, 2012

As a follow-up to my post from earlier this week, on the small stuff, I will  challenge you to start worrying about the BIG stuff now! How often have you heard about something MAJOR impacting a marketplace? When was the last time you read about a true game changer, in an industry that had been stagnant […]

Small Stuff

August 27, 2012

There is a very popular book series that came out about 10 years ago. It’s sole premise was to not sweat the small things in life. It had books for life in general, men, women, couples, and teenagers. I vaguely recall it even having some for pets, and work as well. The problem with this […]


August 23, 2012

What gets measured, gets managed. INspect what you EXpect. These are two quotes that come to my mind when I talk to my team about the little things. When I talk to them about various items that I’ve been watching, in an effort to increase their total sales, average sale, closing percentage, productivity, or any […]


August 20, 2012

I’ve hit the 50 mark. 50 blog posts. 50 thoughts that I put down on paper (typed) that other people read. That’s 25 weeks straight of 2 blogs/week. I thought about blogging 5 years ago. I had it all set up and ready to go. Then I couldn’t think of anything to blog about. I […]


August 16, 2012

What are your customers’ expectations?  Do you know what they want out of the product or service that you are selling them? Have you asked them? Unfortunately, we live in a world now that has our customers expecting very little of us, or any other service provider. The reason for this is because they have […]

Perpetually Dissatisfied

August 13, 2012

I was watching the United States Women’s Volleyball team play last week. One of the announcers was talking about Hugh McCutchen’s success as a coach of the women’s team, and how he made the transition from being the US Men’s Volleyball coach to being the women’s coach. The announcer spoke about how Coach McCutchen had made the […]

Lions & Sheep

August 9, 2012

I found this Top 20 list in the book an Enemy called Average, by John Mason. It’s a short book, with tons of great stories about leadership. Many of my recent blog posts have come from ideas generated by the content of this book. It’s certainly worth the read, and is a great “coffee table” […]


August 6, 2012

How many obstacles stand in your way of success? Obstacles are those frightful things you see when you take your eyes off the goal. – Henry Ford – When you focus on obstacles, you tend to miss the opportunity that has presented itself to you. The story of David and Goliath is a good example […]


August 2, 2012

I had considered being involved in a mentoring program before, because it would allow me to provide a child with some leadership, and guidance, that they aren’t getting at home. My thought was that if I can keep that child from getting in trouble by spending only an hour a week with him, WHY NOT? So, […]